Liga123 Privacy Policy – Personal Data Protection for Malaysian Players

1. Introduction & Privacy Commitment

Liga123 takes your privacy very seriously. As an online entertainment platform serving players in Malaysia, we understand that your trust in us is our most valuable asset. That is why we continuously invest in security systems, privacy policies and strict data protection procedures to ensure your personal information remains safe in our care.

This Privacy Policy is drawn up in accordance with the principles of Malaysia's Personal Data Protection Act 2010 (PDPA 2010) and international best practices in data privacy management. We only collect data that is strictly necessary, use it for the purposes disclosed to you, and store it under strict security controls.

If you have any questions regarding this policy, the liga123 support team is available at all times via live chat on the platform.

2. Types of Personal Data We Collect

Liga123 collects your personal information through various channels — account registration, platform usage, financial transactions and interactions with our support team. The following are the categories of data we collect:

A. Identity Information

• Full name as shown on your identity card or passport.
• Date of birth for age verification (18 and above).
• Identity card number (MyKad) or passport number.
• Current residential address.
• Active mobile phone number.
• A valid email address.

B. Financial Information

• Bank account number for withdrawal purposes (accounts in your name only).
• Full bank name and code.
• Records of deposit and withdrawal transactions.
• Wagering and gaming activity history.

C. Technical Information

• IP address of the device used to access the platform.
• Device type, model and operating system.
• Web browser type and version.
• App usage data including session duration and pages visited.
• Cookie data and device identifiers.

D. KYC Documents (When Required)

• A copy of your identification card or passport (front and back).
• Proof of residential address (recent utility bill or bank statement).
• In certain cases, a selfie with your ID for facial verification.

3. Purpose of Data Collection & Use

Every piece of data we collect has a clear and lawful purpose. liga123 does not collect information excessively or without reasonable justification. The table below outlines the primary purposes for which your data is used:

Liga123 not will use your data for purposes unrelated to platform operations without first obtaining your explicit consent.

4. How We Protect Your Data

Data security is a core investment for liga123. We employ a combination of technical security measures and organisational procedures to protect your personal information from unauthorised access, disclosure, alteration or destruction.

Technical Security Measures:

• 256-bit SSL Encryption for all communications between your device and liga123's servers. This is the same standard used by Malaysia's leading banking institutions.
• Data Encryption at Rest for all sensitive data stored in our databases, including financial information and KYC documents.
• Two-Factor Authentication (2FA) available to all accounts as a highly recommended additional security layer.
• 24/7 Monitoring by automated security systems that detect and block suspicious activity in real time.
• Data Segregation — sensitive information is stored in separate systems with strict access controls.

Organisational Procedure Measures:

• Only staff who require data access to perform their duties are permitted — the "need-to-know minimum" principle.
• All liga123 staff undergo data protection training and sign confidentiality agreements.
• Regular security audits are conducted by independent third parties to ensure our systems meet current standards.
• A documented incident response plan to manage any data breaches quickly and effectively.

5. Information Sharing & Disclosure

Liga123 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We only share your data under the following limited circumstances:

Third-Party Service Providers: We share necessary data with service providers that support liga123 operations, such as payment processors (DuitNow, FPX, e-wallets), licensed game providers, and customer support services. All these providers are bound by strict data protection agreements and are prohibited from using your data for any other purpose.

Legal Obligation: Liga123 will disclose your personal information if required by law, court order, directive from a regulatory authority or a legitimate Malaysian law enforcement agency.

Rights & Safety Protection: In cases involving fraud, money laundering, or serious security threats, liga123 reserves the right to disclose relevant information to the appropriate authorities to protect the interests of the platform and other players.

Explicit Consent: In cases other than those mentioned above, we will obtain your consent before sharing your personal information.

6. Cookies & Tracking Technologies

Liga123 uses cookies and similar tracking technologies to enhance user experience, analyse usage patterns and ensure the security of your session. The following are the types of cookies we use:

• Session Cookies: Required to maintain your login session and ensure session security while using the platform. These cookies are automatically deleted when you close your browser.
• Preference Cookies: Remember your preferences such as language, display settings and game preferences to provide a more personalised experience.
• Analytics Cookies: Help us understand how players use the platform so we can continue improving our services. This data is collected in aggregate and without individual identification.
• Security Cookies: Help detect and prevent fraudulent activity, cyberattacks and platform abuse.

You can manage or block cookies through your browser settings. However, blocking certain cookies may affect the functionality of some parts of the liga123 platform.

7. Your Rights Regarding Personal Data

As the data owner, you hold certain rights under Malaysia's PDPA 2010 regarding the personal information liga123 holds about you. liga123 respects and facilitates the exercise of these rights:

8. Data Retention Period

Liga123 retains your personal data only for as long as it is needed for the purposes stated in this policy, or as required by Malaysian law. Once data is no longer needed, it will be securely deleted or anonymised.

• Active account data: Stored for as long as your account remains active at liga123.
• Closed account data: Stored for at least 7 years after account closure, in compliance with Malaysia's Anti-Money Laundering (AMLA) legal requirements.
• Financial transaction records: Stored for a minimum of 7 years for audit and legal compliance purposes.
• KYC Documents: Stored for the period required by applicable regulatory law.
• Technical logs and cookie data: Typically deleted within 12 to 24 months.

Once the retention period expires, your data will be securely deleted using methods that ensure it cannot be recovered by any party.

9. Children's Privacy

Liga123 is an entertainment platform that strictly for users aged 18 and above. We do not intentionally collect or process any personal information from individuals under the age of 18.

If we find that a person under the age of 18 has registered an account on liga123, we will immediately take the following actions:

• Suspend and subsequently close the account in question.
• Delete all personal data collected from that individual.
• Refund any deposited funds.

If you have information that a minor has registered on liga123, please contact our support team immediately so prompt action can be taken.

10. Privacy Policy Amendments

Liga123 reserves the right to update or amend this Privacy Policy at any time to reflect changes in law, business practices or technology. When significant amendments are made, we will:

• Update the "Last Updated" date shown at the top of this document.
• Display a notice on the platform or send an email notification to registered members for significant changes.
• In the event of amendments that significantly affect how we process your data, we will request your consent again if required.

We encourage you to review this page from time to time. Your continued use of the liga123 platform after any amendments are published indicates your acceptance of the updated privacy terms.

11. Contact Us Regarding Privacy

If you have any questions, concerns or complaints regarding this Privacy Policy or how liga123 handles your personal data, our team is ready to assist you.

You can reach us through the following channels:

• Live Chat: Available directly on the liga123 mobile app or at liga123.vin — operating 24 hours a day, 7 days a week in Bahasa Melayu.
• Support Email: [email protected] (this email is for display purposes only and is not clickable)

We are committed to responding to all privacy-related enquiries within 3 business days, and for data rights requests (PDPA), within 30 business days in accordance with legal requirements.